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Frequently Asked Questions
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Yes, we ship worldwide and shipping is free on any order.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.
We run discounts and promotions all year, so stay tuned for exclusive deals.
The only way to guarantee the authenticity of your BYERSTONE fragrance is, if the product was purchased on our website, in one of our boutiques, or at any of our authorized retailers.
BYERSTONE fragrances are made in France.
While our fragrances contain some of the purest natural ingredients, extracted with unique expertise, some of the ingredients used are synthetic. This diversity allows our perfumers great creative freedom. Synthetic ingredients are as safe as natural ingredients, and are essential for recreating certain notes or faceting a fragrance.
There is no strict expiry date for a perfume, unlike a cosmetic product, but an optimal use date. The shelf life of our perfumes is between 3 and 5 years from the date of manufacture, if stored correctly, in a cool, dark place, away from humidity, sunlight and high temperatures.
A fragrance is a very personal accessory that you need to choose with care. It reflects your personality and mood. It can also vary depending on the season.
To make the right choice, take the time to identify the notes you prefer, whether floral, fruity, woody, etc. Also, determine the occasion for which you want to wear it. A fresher and lighter fragrance will be more suitable for daily use, while more intense perfumes will be perfect for an evening or an event. Keep in mind that all fragrances react differently from one skin to another. Take the time to try them before making your choice.